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GoGoDutch Privacy Policy

Last Updated: 24 May 2018

Gogodutch.com knows that you care how your information are used and shared and we appreciate your trust in us to do that carefully. This notice describes the privacy policy of Gogodutch.com.  By visiting Gogodutch.com, you are accepting and consenting to the practices described in this Privacy Policy. You can withdraw your consent at any time with future effect. 

What Personal Information About Customers Does Gogodutch.com Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of information we collect: 

1.      Information You Give Us:  we receive and store any information you provide in relation to Gogodutch Services. You can choose not to provide certain information but then you might not be able to take advantage of many of our Services.

2.      Automatic Information:  we automatically receive and store certain types of information when you use Gogodutch.com, such as information about your use, including your interaction with content and services available through Gogodutch.com. We use “cookies” and other unique identifiers and we obtain certain types of information when your web browser or device accesses Gogodutch Services.

3.      Information From Other Sources:  we might receive information about you from other sources. Such as Wechat only if you authorize GoGoDutch.com get your wechat information.

For What Purposes does Gogodutch Process Your Personal Information?

We process your personal information to operate, provide, and improve the Gogodutch Services that we offer to our customers. These purposes include:

·          Communicate with other GoGoDutch Customers. We use information you provide voluntarily to create secure platform and to prevent fraud. You have the right to access your information though the user control panel anytime and edit or delete your data and also you have the right to choose to share or not share your information with other members any time.

·          Purchase and delivery of products and services.  We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers.

·          Provide, troubleshoot, and improve Gogodutch Services.  We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Gogodutch Services.

·          Recommendations and personalization.  We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Gogodutch.

·          Communicate with you.  We use your personal information to communicate with you in relation to Gogodutch Services via different channels (e.g., by phone, email, chat).

·          Fraud Prevention.  We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers.

What About Cookies?

We use cookies to enable our systems to recognize your browser or device and to provide Gogodutch Services to you. For more information about cookies and how we use them, please read our Cookies notice.

Does gogodutch.com Share Your Personal Information?

Information about our customers is an important part of our business. Synnray B.V. shares customers’ personal information only as described below.

l    Third Party Service Providers:  We work with other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing payments, transmitting content, and providing customer service. These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

·          Protection of Synnray B.V. and Others:  We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Synnray B.V., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

·           

·          Transfers out of the European Economic Area:  Whenever we transfer personal information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

What About Third-Party Advertisers and Links to Other Websites?

GoGoDutch.com is selling advertising service which including Banners, Words, Posts and also other ways of advertising to business clients. GoGoDutch.com may show the third-party’s advertising and links to other websites and apps. Third party advertising partners may collect information about you when you interact with their content, advertising, and services.

What Information Can I Access?

You can access and change your information, including your name, address, payment options, profile information, in the “Center of user ” section of the website.

What Choices Do I Have?

If you have any question or objection as to how we collect and process your personal information, please contact our Customer Service. Many of our GoGoDutch Services also include settings that provide you with options as to how your data are being used.

·          As discussed above, you can choose not to provide certain information but then you might not be able to take advantage of many of the GoGoDutch Services.

·          You can add or update certain information on pages. When you update information, we usually keep a copy of the previous version for our records.

·          If you don't want to receive e-mail or other communication from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or your device.

·          Cookies allow you to take advantage of some essential GoGoDutch Services, we recommend that you leave them turned on. For more information about cookies, see our Cookies notice.

·          If you want to browse our websites anonymously, you may do so by logging out of your account and disabling cookies on your browser.

·          When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.

In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances. If you wish to do any of these things, please contact Customer Service.

How long do we keep your personal information?

We keep your personal information to enable your continued use of gogodutch.com, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.

Contacts, Notices & Revisions

If you have any concern about privacy policy about gogodutch.com or want to contact our customer service, please contact us with a detailed description and we will try our best to solve the problem for you. You are always welcome to contact our customer service via email: info@gogodutch.com or Tel: 010-4139091

Our business changes constantly and our Privacy Policy will change also. You should check our website frequently to see recent changes.

Controllers of Personal Information

Any personal information provided to or gathered by Gogodutch.com is controlled by Synnray B.V., located at Stationsplein 45, A2.209 , 3013AK,Rotterdam.

EU-US Privacy Shield

Synnray B.V. participates in the EU-US Privacy Shield frameworks.

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